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Only one of those columns builds a culture that consistently finds innovation: ![]()
The board update. Did you talk more about “beating X, defending Y, crushing Z” or about “what we are learning, what surprised us, where customers show us we’re still missing the mark”? What’s the kind of conversation that follows each? The first keeps everyone focused on the scorecard. In other words: execution. The second keeps everyone focused on the problem you exist to solve. In other words: innovation. Both matter. But only one reliably produces new ideas instead of faster or bigger versions of the old ones. Instead of what’s most useful for your customer. So, back to your conversations. … a company that wins races others define? … or a company that discovers paths others never see? Keep lighting the path, PS: If you want to see the impact of this shift in practice, the current issue of What the Best Leaders Say takes a deep and nuanced look. __ New: What the Best Leaders Say – Bi-weekly, carefully researched essays on how to change minds and drive action when the stakes are high and you care deeply. The goal is simple: to understand what the best leaders do differently so you can, too. |
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