This Moment CountsI have a problem with useful. For years, useful was my standard. Is this useful? Will this help someone? Can they apply this to their work? The answer was almost always yes. So I published it. And people appreciated it. And I kept going. Useful served people. I believe that. But useful is the wrong word for what happens in a room when a leader finds the exact right words. You don’t walk out of that room thinking: that was useful. You walk out thinking: everything just changed. That is what I got into this work for. Not useful. That. The moments when words shift the entire conversation. When you can feel the atmosphere change. When people who came in skeptical go quiet in a different way. When a decision that was going to be hard suddenly feels obvious to everyone at the same time. I have been in rooms where that happened. I have helped make it happen. But publicly, I have spent years writing a newsletter that was broadly useful to a broadly defined audience instead of writing about the thing that makes me want to tear my hair out with excitement when I get it right. That ends now. I am here for the leader who has a moment coming. Not a presentation. A moment. A keynote, a strategic announcement, first words in a new role … High stakes. Today, I’m almost exclusively booked for moments like this. Moments that count. I know what those moments need. I have spent my entire career learning it. And every Wednesday from now on I am going to give you everything I know. I should have done this years ago. I’m doing it now. And it was the reason for the two weeks of silence. So here is what is changing. The homepage is relaunched with a much more focused offer. This newsletter has a new name: “This Moment Counts.” And after years of daily issues, this newsletter moves to weekly. Every Wednesday, one idea. About the moments that count, what they need, and how to prepare for them. I’ll be honest with you about why. Writing daily was never really about publishing. It was a thinking tool. A way of working through ideas until they were sharp enough to mean something. I’ll keep writing every day. But I won’t keep sending every day. You have enough in your inbox. What you don’t need is more content. What might actually make a difference is one genuinely useful idea, every week, for a year. Fifty-two ideas. Fifty-two moments to think about what it takes to get the moments that count right. The first issue in the new format will arrive next week. Until then, here’s a question for you to think about: When a moment counts, how do you know whether your words will make sense or whether they will make a difference? Keep lighting the path, PS: Curious for your thoughts on Moments That Count. What does it look like for you? Do you have one on your calendar? Is there a specific angle you’d like to see covered here or something you’d finally wish you got right? I read every email and respond personally. |
How exceptional leaders communicate when the message has to land. Plus bi-weekly premium essays on “What the Best Leaders Say” in those moments.
THIS MOMENT COUNTS · ISSUE 02 Has the show finally won over substance? Wednesday, April 29, 2026 · by Dr. Michael Gerharz In the past months, several of my clients all brought up a very similar question. One that troubles them deeply. It goes something like this:I've always wanted to be the thoughtful, honest, no bullshit communicator. And it worked well enough. But now every event I go to, I see polished and loud and confident speakers and I'm standing there thinking, have I lost? Like, has...
What the Best Leaders Say Issue 12 Leadership has a Hollywood problem. Somewhere between Al Pacino’s locker room speech and every inspirational CEO profile ever written, we absorbed an idea about what a leader is supposed to say when the moment counts. We’ve seen so many versions of it, and it always looks so compelling on screen, that most leaders now walk into their first big moment trying to recreate it, often without consciously knowing that’s what they’re doing. Two CEOs in this issue...
THIS MOMENT COUNTS · ISSUE 01 Should you explain it simpler? Wednesday, April 16, 2026 · by Michael Gerharz At some point in your career, you sat in a room where someone was presenting something important. A strategy. A proposal. A decision that was going to affect your work. You understood exactly what they were saying. Every word was clear. And you wholeheartedly disagreed. You didn’t say anything because something about the room, the dynamic, the stakes, the relationship, made disagreeing...