What the Best Leaders Say Issue 16 There’s a finding in psychology that ought to be required reading for anyone who needs others to care about a problem. But almost no one in business has heard of it. It explains that frustrating moment when something clearly urgent gets ignored. Today’s issue is about that finding, and how to use it to get your people to care when it counts. Table of Contents Essay PDF Version Readers’ Corner Action Guide Essay:This is a serious problem There is a widespread...